I’ve used my Microsoft Office Master certification and learned visual basic to develop efficiencies in our workflow here that allow us to offer all these services at our low rates. I wrote an Access database with an extensive amount of VBA code that generates many documents/paperwork I need for my work as well as helps manage our workflow here in terms of what we can and can’t accept within certain deadlines, because meeting our commitment to you is so important. The database is completely offline. It does things like produce condensed versions and word indexes, insert TC entries, some hyperlinks, and TA entries in the transcript, and many, many other tasks, and I’ll be using this blog to pass that information on to you.